Photo: Inbox.lv

Inbox.lv has made changes to the design of the Inbox.lv homepage. However, these aren’t just visual changes – this is a carefully considered evolution to make the homepage simpler, calmer, and easier to use, both for today’s users and for future needs.
Inbox.lv announced the homepage design changes a month in advance, aware that some users might react strongly to any changes, or worry that they’d landed on the wrong page.

A calmer, more focused design

“Over the years, the previous version had become colorful and visually saturated. It contained a lot of information, a lot of highlighted elements, and more components competing for the user’s attention at the same time. That’s why in the new version we deliberately chose a cleaner, brighter, and calmer approach, so that the most important things would stand out faster and the page would be easier to read day to day,” explains Jevgenijs Kuzņecovs, co-owner and board member of Inbox.lv responsible for technology and product development.

“We reduced visual noise, organized the information hierarchy, and created more open space between elements. This helps the eyes tire less and allows the user to more quickly understand where the main actions are – login, registration, email, files, news, and other services,” Jevgenijs Kuzņecovs clarifies.

Room to grow

The new design already has space reserved for practical everyday widgets, such as weather and name days. In the future, this area can be expanded with other useful elements, making the homepage not only more convenient but also more personal and informative.

“Inbox.lv is no longer just email. Users actively use news, file storage, photo and video albums, games, contacts, and calendar. The portal’s previous design could no longer display these services conveniently and clearly,” explains Jevgenijs Kuzņecovs on the need for change.

A nod to history: the little egg

“In updating the homepage design, we also wanted to preserve a connection to Inbox.lv’s history. During the process, our colleagues rediscovered a very old symbol of ours – the little egg, which was part of Inbox.lv’s image almost 20 years ago. Many had already forgotten about it, which is exactly why it seemed interesting to bring it back in a new, modern form. It’s a small but heartfelt reminder of Inbox.lv’s beginnings and the brand’s development over the years. Historically, the egg symbolized a new user – a starting point for growth and opportunity. In the new interpretation, it has gained additional meaning: when you click on the egg, it cracks, symbolizing the transition to the next stage of development. In this way, the egg becomes a metaphor for the user’s growth and the opportunity to discover a fuller Inbox.lv experience by choosing the Premium version, with additional features and an ad-free environment,” adds Jevgenijs Kuzņecovs.

Need help finding something?

If there’s still something you can’t find, you can reach out to Inbox.lv support, which you can contact by email at support@inbox.lv, by calling the toll-free number 82000, or by sending a question via the feedback form. Answers to many common questions can be found at help.inbox.lv.

Photo: Inbox.eu

Passwords come with familiar problems: they get forgotten, reused across services, and exposed in data breaches. That is why the Inbox.eu Business admin panel now offers one-time code login — a passwordless way to sign in. What passwordless login is, which types of one-time codes exist, and what this approach changes in practice – read on below.

What is passwordless login?

Passwordless login means confirming your identity without typing a static password. Instead of something you have to remember, you use something you receive at the moment of signing in – for example a one-time passcode (OTP): a short code that works once and expires within minutes.

The main types of one-time passcodes

One-time codes come in several forms, and you have likely met most of them:

• Email OTP – the code is sent to your email address. This is the method the Business admin panel uses.
• SMS OTP – the code arrives by text message. Convenient, but generally considered the weakest option, as phone numbers can be hijacked through SIM swapping.
• Authenticator apps (TOTP) – an app such as Google Authenticator generates time-based codes on your device, even offline.
• Magic links – instead of a code, you receive a sign-in link and click it.
• Hardware tokens – a physical device generates or holds the code; common in high-security environments.

Each balances convenience and security differently. For an admin panel that manages email, an email OTP is a natural fit: the inbox you already control becomes the key.

How it works in the Business admin panel

When you open the Inbox.eu Business Admin panel sign-in page, you can:

• Continue with GitHub, Google, or Facebook – sign in through an account you already have.
• Continue with email – enter your address, and we will send a six-digit, single-use code to your inbox.

New users are then guided to setup to add a domain and create mailboxes; returning users land directly in the admin panel.

What this approach changes in practice

1. There is no stored password to steal. Credential theft relies on passwords that can be leaked, guessed, or reused across services. A one-time code removes that target: leaked password databases contain nothing that opens your admin panel.
2. A code has a short life. A stolen password can be used indefinitely; an intercepted code expires within minutes and works only once.
3. No reset flows. Forgotten passwords and reset emails disappear from your routine — every sign-in works the same way.
4. Signing in from a new device is straightforward. There is nothing to retrieve from a password manager or type from memory; you only need access to your inbox.

One honest note: because your inbox becomes the key, the security of that email account matters more than ever. Enabling two-factor authentication on it is a good habit regardless of how you log in.

Setting up SSO for your team

One-time code login covers your access to the admin panel itself. If you manage mailboxes for a team, the admin panel also lets you configure Single Sign-On (SSO) via SAML or LDAP, so your mailbox users sign in through your organisation’s identity provider, for example – Keycloak or other similar solution by your Organisation’s IT departments choice. In short: code login is for the administrator, SSO is for your users.

The classic way remains available

Not everyone wants to change how they log in, and the choice stays with you. Your password is not going anywhere: select “Use legacy password instead” on the sign-in screen and continue exactly as before. One-time code login is an additional option, not a replacement.

Try it yourself

One-time code login is available now for Business admin accounts. The next time you sign in, try it – no password required. Manage your business email from one dashboard →

If you have questions about signing in or the admin panel, contact our support team.

Technology is evolving rapidly, and the IT sector offers a wide range of career opportunities. To help young people understand the specifics of this field and explore potential career paths, Inbox.lv is offering the chance to learn about different IT specializations and gain inspiration from industry experts on Shadow Day.

Participants will have the opportunity to shadow:

• Front-End and Back-End Developers – who create and maintain applications and systems used by hundreds of thousands of people daily.
• Application Developers – who enhance digital applications to improve user experience and efficiency.
• Software Engineers – who manage IT infrastructure and maintain systems.
• Web Designers – who create visually appealing and user-friendly digital environments.
• Information Systems Testers – who ensure software quality by testing digital solutions for flawless operation.

Inbox.lv provides a stable, secure, and modern email and digital services platform, continuously developing new products and innovations that simplify everyday life. This is a rare chance for students to see firsthand how IT solutions are created and experience the work environment of tech professionals.

If you’re curious about how technology professionals work and how digital solutions are built, apply now and become one of our Shadow Day participants!

Apply here: https://enudiena.lv/ed/profils?code=100030217
Join us on April 4th at the Inbox.lv office, Matrožu Street 15a, Riga!

We believe that SSO is essential for users of email services and in general, any cloud software products because it enhances usability, security, and productivity. Therefore, we don’t upcharge our users for the Single-sign-on feature in our service.

Here’s why SSO is important:

1. Convenience and User Experience

●      Fewer passwords to remember: Users don’t need to create and remember separate passwords for each SaaS service. This reduces frustration and makes onboarding easier.

●      One login for multiple services: With a single set of credentials, users can access multiple services seamlessly, saving time and effort.

●      Faster access: No repeated logins mean quicker access to tools, which is especially valuable for work environments using multiple SaaS tools.

2. Enhanced Security

●      Reduced password fatigue: When users have fewer passwords to manage, they’re less likely to reuse weak passwords or store them insecurely.

●      Centralized authentication: SSO integrates with identity providers (like Google Workspace, and Microsoft Azure AD), enabling IT teams to enforce stronger security policies (e.g., multi-factor authentication).

●      Reduced attack surface: By consolidating authentication, SSO minimizes vulnerabilities like phishing or credential stuffing.

●      Automatic deactivation: When an employee leaves a company, deactivating their SSO credentials instantly cuts off access to all linked SaaS services, preventing unauthorized use and data leakage.

3. Improved Productivity

●      Time savings: Eliminates the need for repeated logins, allowing users to focus on tasks instead of troubleshooting login issues.

●      Streamlined onboarding: IT teams can quickly provision and grant access to new users without managing credentials for each application individually.

4. Scalability for Businesses

●      Easy integration: SSO integrates well with a growing number of SaaS products, ensuring a scalable solution as businesses adopt more tools.

●      Compliance and monitoring: Centralized logging and auditing of user activity help meet regulatory compliance (e.g., GDPR) and track unauthorized access attempts.

5. Cross-Platform Accessibility

●      Many SaaS users work across devices (desktop, mobile, tablets). SSO ensures consistent access to services without repeated logins across platforms.

Use Case Example

For instance, a business using Inbox.eu, Slack, JIRA and Zoom can integrate SSO. Employees log in once using their company credentials and instantly access all these tools without needing separate passwords.

In summary, SSO simplifies user workflows, strengthens security, and helps IT administrators efficiently manage access to many SaaS products across the company.

What SSO technologies are available in Inbox.eu?

Business email users at Inbox.eu can choose between two widely used Single Sign-On (SSO) technologies:

●      SAML 2.0 (Security Assertion Markup Language 2.0)

●      LDAP (Lightweight Directory Access Protocol, protocol versions 2 and 3)

These technologies are designed for different use cases and operate differently. Below is a comparison table to help you understand their distinctions:

Note: Setting up SSO requires technical expertise, so we recommend involving your company’s internal IT team to obtain the necessary information about SAML or LDAP configuration.

To simplify the setup of SSO in Inbox.eu, regardless of the protocol you choose, our support team is ready to assist with the configuration! For this, you can use the help window available in the administration panel or contact us by sending a message to: support@inbox.eu.

What Has Changed?
Previously, each Inbox.lv service (Mail, Files, Foto) had separate storage limits. Now, all free accounts are allocated 20 GB of shared storage, which you can use as you see fit—whether you need more space for emails or for files and photos.

Key Benefits for Inbox.lv Users:
• More Flexibility – You decide how to use your available storage. Some may need more space for emails, while others prefer to store larger files.
• Simplified Management – A unified storage system is easier to understand and manage, eliminating the need to track different limits for each service.
• More Efficient Resource Usage – Inbox.lv can better distribute server resources and optimize data storage, ensuring faster access.

Where Can You View and Manage Storage?
To check how much space your files and emails are using, go to your Inbox.lv account settings – > Manage Your Account

You can also monitor your total storage usage in the Inbox.lv Mail interface, where the percentage of used space is displayed on the left side of the screen. Currently, this feature is not yet available in Inbox.lv mobile apps but may be introduced in the future.

Need More Space in Your Account?
If 20 GB is not enough, you can upgrade to Inbox.lv Premium, which offers up to 1 TB of additional storage. Moreover, Inbox Premium provides an ad-free email experience and even more secure file storage. For full details on Premium plans and cost-effective annual or 3-year subscriptions, visit Inbox.lv’s website.

This is useful if someone accidentally mistypes an address, for example, by writing “mari@domain.com” instead of “maria@domain.com.” This feature can also be helpful if your website lists several addresses, such as sales@me.com or marketing@me.com, but you actually manage only one mailbox, like info@me.com.

If the Catch-all feature is not activated, a sender who emails an incorrect address will receive a delivery failure notification. With the Catch-all feature enabled – emails will be delivered to the specified Catch-all address.

Important Points to Consider:
1. If an existing address matches the recipient, the email will go to that account instead of the catch-all.
2. Catch-all addresses often receive spam. We recommend setting up a separate account for this purpose and regularly reviewing any messages you may want to keep.

You can set up the Catch-all address in the domain administration panel, accessible from the Inbox.eu homepage.

The Catch-all feature is available only for domains with a paid subscription. Upgrade your plan to Premium to ensure that all messages, even those sent to incorrect addresses, will reach you!

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How Does Scheduled Email Sending Work?

The scheduled email sending feature is integrated directly into your email interface.
1. Write your email.
As usual, create your message, add recipients, and compose the text.
2. Set the sending time.
When the email is ready, instead of clicking the “Send” button, click the arrow next to it. You’ll see a menu to select the sending time. Choose one of the suggested times or set a specific date and time.
3. Check the settings.
After selecting the time, your email will display information about the scheduled date and time for sending. Make sure everything is correct, and then click the “Schedule” button.
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What Happens to the Email After Scheduling?

1. “Scheduled” Folder.
The scheduled email will move to this folder, where it will remain until the set sending time.
2. Automatic Sending.
At the specified time, your email will be sent automatically to the recipient without any further action from you.
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Can You Edit the Email After Scheduling?

Yes, as long as the email is in the “Scheduled” folder, you can:
• Edit the email text.
• Add new attachments or recipients.
• Delete the email.
• Cancel the scheduled sending and send the email immediately.
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Where Can You Find the Email After Sending?

If you have enabled the option to save sent emails, you’ll find it in the “Sent” folder.
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Why Use Scheduled Email Sending?

• Save time. Respond to emails at your convenience and prepare them for sending without worrying about timing later.
• Working after hours? Your emails will arrive in the morning instead of late at night, ensuring they don’t disrupt the recipient.
• Enjoying the weekend? Schedule your emails to be sent at the start of the workweek.

Work efficiently at any time with the scheduled email sending feature! Already available in your Inbox.lv email!

A file attached this way will appear in the email as a downloadable link, which minimizes the space used and leaves more place for your text and formatting.

Inbox Files is a service for storing documents, archives, photos, and other files that you work with. Among the main advantages of using the file storage are the ability to store files without time limits, share them, and attach files up to 2.5 GB to emails.

Keep in mind that email services like Gmail, Outlook, Yahoo, and others accept emails with attachments that do not exceed 25 MB in size. Inbox.lv allows users to send emails with attachments twice as large! With Inbox Files, you can save any video or photo archive (for example, from a family photoshoot) for free and immediately attach it to an email without additional uploads.

You can attach files to emails one at a time or add an entire folder at once.

Each user has 20 GB of free storage for any files. If this is not enough, you can always increase the storage to 150 GB, 300 GB, or even 1 TB. By the way, 1 TB of storage has become very popular among our users.
It’s important to note that all documents in Files are stored without time limits — they are always available and will never be deleted automatically.

Upload your files, store them securely, and add everything you need to your emails without unnecessary worries or restrictions with Inbox Mail & Files!

Inbox Premium users will have access to at least 150 GB of total storage for emails, files, photos, and videos, with options to upgrade to 300 GB or 1 TB (1000 GB) of storage.

Inbox Premium users can send an unlimited number of emails per day, compared to the limit of 300 emails in the free version. Additionally, up to 250 recipients can be added per email, instead of just 50 in the free version.

A significant advantage of Inbox Premium is the ability to retain deleted emails, files, photos, and videos, as well as more frequent backups and longer archive retention.

Inbox Premium benefits apply both when using email and when using Inbox Files or Inbox Photos separately. Inbox Files allows convenient storage and sharing of all types of files, while Inbox Photos makes it easy to organize photos and videos into galleries and order photo prints. While these services are also available for free users, they come with limited storage and slower upload/download speeds.

Inbox Premium combines the features of the previous Inbox Mail+ and Inbox Files+ subscriptions into a single plan. These services will no longer be offered separately, but existing users with active subscriptions will retain all current features.

“We currently have no strategic plan to migrate all free users to Inbox Premium, as our company continues to operate effectively by selling ad space. Our advertising revenue and efficiency continue to grow, and we maintain a leading position in both visitor numbers and time spent on Inbox pages, thanks to products like Inbox News, Inbox Files, Inbox Photos, Inbox Games, XTV, and the classifieds portal PP.lv. Internal surveys also show that most free users are satisfied with the service. However, there will always be users with higher demands, and for them, we’ve created Inbox Premium,” explains Inbox.lv Product Manager Natālija Grigorjeva.

An Inbox Premium subscription with 150 GB of total storage costs €13.99 for one year or €29.99 for three years. All users can take advantage of a one-time, free 30-day trial period (more information here).

This agreement means that starting from 26.06.2024:
• The email addresses of LLC “Baltcom” clients will remain unchanged and will continue to function as before.
• All user mailbox content has been migrated to the LLC “Inbokss” platform.
• The password for the mailbox will remain unchanged after the transition to https://www.inbox.eu.

What will change?
• LLC “Baltcom” clients will be able to use the email service on the website https://www.inbox.eu, the mobile app, or email programs using POP3/IMAP/SMTP protocols.
• To access your email, you must enter your full “Baltcom” email address, including the part after @ (e.g., janis@piemers.lv), and your current password in the username field.

If you were using an email program to manage your email (Outlook, The Bat!, Thunderbird, Apple Mail и другие), please update the settings to the correct ones:

IMAP (incoming mail server): mail.inbox.eu
• Encryption: Must be turned on SSL
• Port IMAP: 993

SMTP (outgoing mail server): mail.inbox.eu
• Encryption: Must be turned on TLS or SSL
• Port SMTP: 587 (in case if you use TLS)
• Port SMTP: 465 (in case if you use SSL)


Attention! You need to use a special password to work with the email program. Your initial password, which you use to log in to your email via the web page, will not work in the email program. You can obtain the special password in your mailbox settings. Detailed information on how to do this can be found here

New features in your email with Inbox.eu:
• Modern and user-friendly interface
• Functional mobile version of Inbox.eu email for Android and iOS phones
• Mailbox size up to 100 GB
• Increased daily sending limits
• IMAP/POP3/SMTPS availability
• Sync and store your contacts
• Use more than 10 linked accounts simultaneously
• Large storage for your documents and much more

Security with Inbox.eu:
• 2-factor authentication
• Secure passwords for POP3/IMAP/SMTP
• Mailbox backup
• All user data is stored and processed in Latvia according to GDPR requirements

Technical support service for your email by phone +371 67359627 or info@inbox.eu.

PS. Inbox.eu is an email service with your domain name, which is an irreplaceable assistant for companies, as well as individuals in their communications, idea implementation, and development. We offer only the most requested and necessary features, avoiding excessive settings, and continuously improve our service to ensure it remains reliable and high-quality for all of our users.