We believe that SSO is essential for users of email services and in general, any cloud software products because it enhances usability, security, and productivity. Therefore, we don’t upcharge our users for the Single-sign-on feature in our service.

Here’s why SSO is important:

1. Convenience and User Experience

●      Fewer passwords to remember: Users don’t need to create and remember separate passwords for each SaaS service. This reduces frustration and makes onboarding easier.

●      One login for multiple services: With a single set of credentials, users can access multiple services seamlessly, saving time and effort.

●      Faster access: No repeated logins mean quicker access to tools, which is especially valuable for work environments using multiple SaaS tools.

2. Enhanced Security

●      Reduced password fatigue: When users have fewer passwords to manage, they’re less likely to reuse weak passwords or store them insecurely.

●      Centralized authentication: SSO integrates with identity providers (like Google Workspace, and Microsoft Azure AD), enabling IT teams to enforce stronger security policies (e.g., multi-factor authentication).

●      Reduced attack surface: By consolidating authentication, SSO minimizes vulnerabilities like phishing or credential stuffing.

●      Automatic deactivation: When an employee leaves a company, deactivating their SSO credentials instantly cuts off access to all linked SaaS services, preventing unauthorized use and data leakage.

3. Improved Productivity

●      Time savings: Eliminates the need for repeated logins, allowing users to focus on tasks instead of troubleshooting login issues.

●      Streamlined onboarding: IT teams can quickly provision and grant access to new users without managing credentials for each application individually.

4. Scalability for Businesses

●      Easy integration: SSO integrates well with a growing number of SaaS products, ensuring a scalable solution as businesses adopt more tools.

●      Compliance and monitoring: Centralized logging and auditing of user activity help meet regulatory compliance (e.g., GDPR) and track unauthorized access attempts.

5. Cross-Platform Accessibility

●      Many SaaS users work across devices (desktop, mobile, tablets). SSO ensures consistent access to services without repeated logins across platforms.

Use Case Example

For instance, a business using Inbox.eu, Slack, JIRA and Zoom can integrate SSO. Employees log in once using their company credentials and instantly access all these tools without needing separate passwords.

In summary, SSO simplifies user workflows, strengthens security, and helps IT administrators efficiently manage access to many SaaS products across the company.

What SSO technologies are available in Inbox.eu?

Business email users at Inbox.eu can choose between two widely used Single Sign-On (SSO) technologies:

●      SAML 2.0 (Security Assertion Markup Language 2.0)

●      LDAP (Lightweight Directory Access Protocol, protocol versions 2 and 3)

These technologies are designed for different use cases and operate differently. Below is a comparison table to help you understand their distinctions:

Note: Setting up SSO requires technical expertise, so we recommend involving your company’s internal IT team to obtain the necessary information about SAML or LDAP configuration.

To simplify the setup of SSO in Inbox.eu, regardless of the protocol you choose, our support team is ready to assist with the configuration! For this, you can use the help window available in the administration panel or contact us by sending a message to: support@inbox.eu.

This is useful if someone accidentally mistypes an address, for example, by writing “mari@domain.com” instead of “maria@domain.com.” This feature can also be helpful if your website lists several addresses, such as sales@me.com or marketing@me.com, but you actually manage only one mailbox, like info@me.com.

If the Catch-all feature is not activated, a sender who emails an incorrect address will receive a delivery failure notification. With the Catch-all feature enabled – emails will be delivered to the specified Catch-all address.

Important Points to Consider:
1. If an existing address matches the recipient, the email will go to that account instead of the catch-all.
2. Catch-all addresses often receive spam. We recommend setting up a separate account for this purpose and regularly reviewing any messages you may want to keep.

You can set up the Catch-all address in the domain administration panel, accessible from the Inbox.eu homepage.

The Catch-all feature is available only for domains with a paid subscription. Upgrade your plan to Premium to ensure that all messages, even those sent to incorrect addresses, will reach you!

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How Does Scheduled Email Sending Work?

The scheduled email sending feature is integrated directly into your email interface.
1. Write your email.
As usual, create your message, add recipients, and compose the text.
2. Set the sending time.
When the email is ready, instead of clicking the “Send” button, click the arrow next to it. You’ll see a menu to select the sending time. Choose one of the suggested times or set a specific date and time.
3. Check the settings.
After selecting the time, your email will display information about the scheduled date and time for sending. Make sure everything is correct, and then click the “Schedule” button.
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What Happens to the Email After Scheduling?

1. “Scheduled” Folder.
The scheduled email will move to this folder, where it will remain until the set sending time.
2. Automatic Sending.
At the specified time, your email will be sent automatically to the recipient without any further action from you.
________________________________________

Can You Edit the Email After Scheduling?

Yes, as long as the email is in the “Scheduled” folder, you can:
• Edit the email text.
• Add new attachments or recipients.
• Delete the email.
• Cancel the scheduled sending and send the email immediately.
________________________________________

Where Can You Find the Email After Sending?

If you have enabled the option to save sent emails, you’ll find it in the “Sent” folder.
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Why Use Scheduled Email Sending?

• Save time. Respond to emails at your convenience and prepare them for sending without worrying about timing later.
• Working after hours? Your emails will arrive in the morning instead of late at night, ensuring they don’t disrupt the recipient.
• Enjoying the weekend? Schedule your emails to be sent at the start of the workweek.

Work efficiently at any time with the scheduled email sending feature! Already available in your Inbox.lv email!

A file attached this way will appear in the email as a downloadable link, which minimizes the space used and leaves more place for your text and formatting.

Inbox Files is a service for storing documents, archives, photos, and other files that you work with. Among the main advantages of using the file storage are the ability to store files without time limits, share them, and attach files up to 2.5 GB to emails.

Keep in mind that email services like Gmail, Outlook, Yahoo, and others accept emails with attachments that do not exceed 25 MB in size. Inbox.lv allows users to send emails with attachments twice as large! With Inbox Files, you can save any video or photo archive (for example, from a family photoshoot) for free and immediately attach it to an email without additional uploads.

You can attach files to emails one at a time or add an entire folder at once.

Each user has 20 GB of free storage for any files. If this is not enough, you can always increase the storage to 150 GB, 300 GB, or even 1 TB. By the way, 1 TB of storage has become very popular among our users.
It’s important to note that all documents in Files are stored without time limits — they are always available and will never be deleted automatically.

Upload your files, store them securely, and add everything you need to your emails without unnecessary worries or restrictions with Inbox Mail & Files!

Inbox Premium users will have access to at least 150 GB of total storage for emails, files, photos, and videos, with options to upgrade to 300 GB or 1 TB (1000 GB) of storage.

Inbox Premium users can send an unlimited number of emails per day, compared to the limit of 300 emails in the free version. Additionally, up to 250 recipients can be added per email, instead of just 50 in the free version.

A significant advantage of Inbox Premium is the ability to retain deleted emails, files, photos, and videos, as well as more frequent backups and longer archive retention.

Inbox Premium benefits apply both when using email and when using Inbox Files or Inbox Photos separately. Inbox Files allows convenient storage and sharing of all types of files, while Inbox Photos makes it easy to organize photos and videos into galleries and order photo prints. While these services are also available for free users, they come with limited storage and slower upload/download speeds.

Inbox Premium combines the features of the previous Inbox Mail+ and Inbox Files+ subscriptions into a single plan. These services will no longer be offered separately, but existing users with active subscriptions will retain all current features.

“We currently have no strategic plan to migrate all free users to Inbox Premium, as our company continues to operate effectively by selling ad space. Our advertising revenue and efficiency continue to grow, and we maintain a leading position in both visitor numbers and time spent on Inbox pages, thanks to products like Inbox News, Inbox Files, Inbox Photos, Inbox Games, XTV, and the classifieds portal PP.lv. Internal surveys also show that most free users are satisfied with the service. However, there will always be users with higher demands, and for them, we’ve created Inbox Premium,” explains Inbox.lv Product Manager Natālija Grigorjeva.

An Inbox Premium subscription with 150 GB of total storage costs €13.99 for one year or €29.99 for three years. All users can take advantage of a one-time, free 30-day trial period (more information here).

This agreement means that starting from 26.06.2024:
• The email addresses of LLC “Baltcom” clients will remain unchanged and will continue to function as before.
• All user mailbox content has been migrated to the LLC “Inbokss” platform.
• The password for the mailbox will remain unchanged after the transition to https://www.inbox.eu.

What will change?
• LLC “Baltcom” clients will be able to use the email service on the website https://www.inbox.eu, the mobile app, or email programs using POP3/IMAP/SMTP protocols.
• To access your email, you must enter your full “Baltcom” email address, including the part after @ (e.g., janis@piemers.lv), and your current password in the username field.

If you were using an email program to manage your email (Outlook, The Bat!, Thunderbird, Apple Mail и другие), please update the settings to the correct ones:

IMAP (incoming mail server): mail.inbox.eu
• Encryption: Must be turned on SSL
• Port IMAP: 993

SMTP (outgoing mail server): mail.inbox.eu
• Encryption: Must be turned on TLS or SSL
• Port SMTP: 587 (in case if you use TLS)
• Port SMTP: 465 (in case if you use SSL)


Attention! You need to use a special password to work with the email program. Your initial password, which you use to log in to your email via the web page, will not work in the email program. You can obtain the special password in your mailbox settings. Detailed information on how to do this can be found here

New features in your email with Inbox.eu:
• Modern and user-friendly interface
• Functional mobile version of Inbox.eu email for Android and iOS phones
• Mailbox size up to 100 GB
• Increased daily sending limits
• IMAP/POP3/SMTPS availability
• Sync and store your contacts
• Use more than 10 linked accounts simultaneously
• Large storage for your documents and much more

Security with Inbox.eu:
• 2-factor authentication
• Secure passwords for POP3/IMAP/SMTP
• Mailbox backup
• All user data is stored and processed in Latvia according to GDPR requirements

Technical support service for your email by phone +371 67359627 or info@inbox.eu.

PS. Inbox.eu is an email service with your domain name, which is an irreplaceable assistant for companies, as well as individuals in their communications, idea implementation, and development. We offer only the most requested and necessary features, avoiding excessive settings, and continuously improve our service to ensure it remains reliable and high-quality for all of our users.

How to use Labels?
• Create labels according to your preferences, such as “Work”, “Personal”, “Bills”, “Studies”, “School”, “To Check”, etc.
• There is a limit to label names, choose short words.
• Tag emails with one or more labels in any folder.
• View emails sorted by labels.
• Use filters to automatically assign labels to emails from specific senders or with particular subjects.

Advantages of Labels:
• Convenient organization – quickly tag and highlight important emails for easy access.
• Search by labels – easily find emails marked with a specific label, regardless of the folder they are in.
• Automatic label assignment – create filters that automatically assign labels to emails from specific senders or subjects.
• Increased productivity – save time searching for needed emails by focusing on important messages.

Availability:
The “Labels” feature is available to all users. By default, you can use 3 labels, but if you need to organize your mail more thoroughly, upgrade to Mail+ where 10 labels are available.

Setup and Usage:
You can set up and modify labels in the email settings, under the “Labels” section, or directly below your folder list on the left side. Labels are displayed in both the web version of the email and in mobile apps for Android and iOS, providing you access to organized correspondence anytime, anywhere.

Try using labels to streamline and expedite your email management!

WWW.INBOX.EU piedāvā e-pastu ar jūsu uzņēmuma vai projekta nosaukumu!

To var ikviens ! Lai izveidotu pastkastīti ar jūsu izvēlēto nosaukumu, nemaz nav jābūt IT speciālistam. Izveides process sastāv no 3 soļiem:

1.solis – reģistrējies sistēmā inbox.eu https://www.inbox.eu/lv/signup/business
Izveidojiet savu administratora kontu, no kura pārvaldīsiet sava uzņēmuma pastkastīti. Izvēlieties sadaļu “Atvērt biznesa Inbox”. Reģistrācijai jums būs nepieciešama kāda no jūsu e-pasta adresēm (piemēram, @inbox.lv , @gmail.com vai jebkura cita), kā arī jūsu uzņēmuma mājas lapas nosaukums/domēns.
Izveidoto piekļuvi jūs izmantosiet, lai pārvaldītu visus jūsu domēna e-pastus, piemēram, pievienosiet jaunus lietotājus, kā arī pārvaldīsiet šo lietotāju paroles maiņas un uzstādījumus.

2.solis – domēna validācija https://www.inbox.eu/lv/signin/business
Pēc veiksmīgas domēna reģistrācijas, ejiet uz sadaļu “ienākt administratora vadības panelī”. Lai varētu turpināt darbu un pievienot vēl e-pasta adreses, mums jāpārliecinās, ka jūs tiešām esat šī domēna īpašnieks.
Ir pieejamas divas domēna validācijas metodes https://help.inbox.eu/category/10195
Mēs iesakām jums izmantot vienkāršāko validācijas metodi – MX ieraksts. Ja jums ir mājas lapa, tad šī validācijas metode neietekmēs tās darbību. MX ieraksts ir nepieciešams, lai nodrošinātu e-pasta darbību (e-pasta nosūtīšanai un saņemšanai).
Pievienojot MX ierakstu = mx.inbox.eu, jūsu e-pasts sāks darboties inbox.eu sistēmā. Šo ierakstu nepieciešams pievienot sistēmā, kur tika reģistrēts un iegādāts jūsu esošais domēns, piemērām, nic.lv, godaddy.com u.c.

Lietotāji, kuriem jau ir domēna e-pasta adrese – pieejama migrācija!
Ja jums ir uzņēmuma e-pasts, piemēram, G-Suite/Google/Yandex vai citā vietā, un jūs vēlaties pāriet un izmantot inbox.eu ar savu pašreizējo adresi, tas ir iespējams, pārnesot vecās vēstules uz inbox.eu servisu. Jums ir nepieciešams validēt domēnu ar TXT ierakstu, tas apstiprinās, ka jūs esat attiecīgā domēna īpašnieks un ļaus sinhronizēt e-pasta saturu. Pārbaudiet, vai visas nepieciešamās e-pasta vēstules ir veiksmīgi pārnestas uz jauno servisu un tad varat arī pievienot MX ierakstu un sākt darbu ar e-pastiem inbox.eu servisā.
Pārbaudiet kādi ieraksti ir pievienoti jūsu domēnam un vai domēns ir validēts – to varat redzēt sadaļā “domēna validācija”
Ja veiksiet sava e-pasta sinhronizāciju, tad arī lietotāji ģenerēsies automātiski.
E-pasta pārnešanu iespējams veikt no jebkuras sistēmas (yandex, mail.ru, g-suite, gmail), izmantojot IMAP protokolu. G-suite un gmail.com lietotājiem esam sagatavojuši instrukciju, kādas darbības veikt , lai veiksmīgi pārietu no vienas sistēmas uz otru.
https://help.inbox.eu/?keyword=sync_google_custom_domain
https://help.inbox.eu/?keyword=sync_gmail_personal

3.solis – jūsu e-pasta izveide.
Kad jūsu domēns ir validēts ar MX vai TXT ierakstu – jūs varat izveidot savu e-pastu. Ejiet uz sadaļu “Lietotājs” un izvēlēties “Izveidot “. Lietotāja vārda izvēle ir brīva jūsu improvizācija, kā arī lietotāju skaitam nav ierobežojumu.
Mēs piedāvājam arī automātisku e-pastu izveidi, izmantojot CSV failu. Caur šo failu uzreiz tiek ģenerēts lietotāja vārds, parole, vārds un uzvārds. Faila piemēru atradīsiet sadaļā “Importēt”.

Tas arī viss! Reģistrācija, validācija, e-pasta izveide vai e-pasta pārnešana. Tieši 3 soļi līdz jūsu e-pasts ar jūsu izvēlētā domēna nosaukumu ir gatavs darbam uzreiz pēc izveides.

Papildus varat uzstādīt IMAP (pieeja e-pastam izmantojot outlook, iOs mobile email, u.c.), izveidot 5 aliasus (aizstājvārdus) katram jūsu e-pastam, kā arī izmantot mobilo aplikāciju inbox.eu un sūtīt neierobežotu e-pastu skaitu visas dienas garumā.

Izmēģiniet! Mūsu tehniskais atbalsts vienmēr gatavs palīdzēt!

Rakstiet – info@inbox.eu

WWW.INBOX.EU

On December 2017 massive passwords database was published. There is total of 1.4 billion of emails with passwords. Part of services where passwords was stolen is huge: Last.FM, Bitcoin, Pastebin, LinkedIn, MySpace, Netflix, YouPorn, Zoosk, Badoo, RedBox, games like Minecraft and Runescape, Anti Public, Exploit.in ….

We have purchased that list of all passwords and filtered our users. We force every affected user to change it passwords. It’s only matter of time when somebody else will start using your email account if password will not be changed.

How to protect yourself in the future:

1. Don’t use the same password for different services.
2. Use password manager software to remember all passwords and make it secure.
3. Always use two pass authorizations on every place where it exists
4. Don’t use easy guessing passwords

Inbox team offers its own version of the Calendar – it allows you organize data about upcoming events and meetings, and, which is important – it will always be by your hand – on your mobile phone, tablet, in your laptop or any other device!

How it works?

Inbox Calendar is available at the following address https://calendar.inbox.lv or through the button “Calendar” which is located in the top toolbar in your mailbox Inbox Mail. Calendar web version offers three options for displaying events: week, month or day.

In the left side you can see a list of available calendars which you can include or exclude from the display. Events in each calendar are displayed in different colors, allowing you to better navigate the schedule.
When you create a new event, Inbox by default will place this event in the first calendar that appears on the left toolbar. Set as the first calendar one that is used most often – for work or personal needs. This can be done in the calendar settings, simply by dragging the desired calendar up or down.

How to use a calendar with your friends, family or colleagues?

Be aware of the planned activities together with friends, family or co-workers! To share the same calendar with your friends, family or colleagues, open Settings and click on the button “Share”. Here you enter full participant’s e-mail address and select calendar access type – “Read only” or “Full access.” If you choose to provide full access, then the participant will have the opportunity not only to look at the calendar, but also to make changes in events.

Inbox Calendar in your phone!

There are two ways that you can use Inbox Calendar in your mobile phone and other devices.

Type 1 (recommend to those who use phones with Android operating system):

1) Install Inbox.lv mobile application on your phone (Google Play)
2) Log into your mailbox.
3) During the first sing-in time, allow calendar synchronization, or check whether synchronization is enabled (Settings – Synchronization – Calendar Sync On)
4) After synchronization is switched on, Inbox Calendar with all connected calendars and events will be automatically added to your phone’s calendar application.
5) If you add new events, edit or delete existing events on your mobile phone or in the web version, Inbox will automatically update the calendar on your device.

You can use the Inbox Calendar on your mobile phone only if you are logged in to your mailbox through the Mobile Application Inbox.lv. Do not forget to turn on the calendar synchronization.

Type 2:

You can set Inbox Calendar sync in your phone using the CalDAV protocol. CalDAV account can be added to your phone settings. Sync enables you to view and make changes to events in Inbox Calendar using another calendar applications on your mobile phone. If changes are made in one of the calendar applications, they will synchronize once Inbox Calendar connect to the internet.

More detailed information about how to install Inbox Calendar on some of the most frequently used applications (MS Outlook, Thunderbird Lightning, iOS, etc.), see section Inbox Calendar – Calendars – Connect.

Use Inbox Calendar and never forget about your plans!