If you have received a letter with the request to pass your personal data to access the mailbox or any other portal resources inbox.lv (password, user name, date of birth or the answer to the secret question) – in any case do not respond to this letter and forward this letter to the administration of inbox.lv!

For example, recently some inbox.lv users received the following letter:

Account purge. You need to confirm your registration, to do sos please reply to this letter and in the subject line enter your login and password, in the format of log = your_login; pass = your_password, our robot will process your request. Otherwise we will delete your account along with the contents of the mail box.

These letters are phishing emails, the purpose of which is to steal users’ personal data.

Whatever may have been written in those letters, never respond to any emails with similar content. Remember: portal inbox.lv never asks our users to disclose this information!

If you however have disclosed this information to third parties, without delay go to your mailbox and change your password. Immediately after that, please, update your profile in section “password restoration”.

If you change the password:

• Do not use simple passwords, use a combination of letters and numbers.
• Do not use the same password in various Latvian Internet resources.

In case of any questions, please, contact us by writing an e-mail to support@inbox.lv